Gulf Coast Locksmith LLC

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Privacy Policy

Gulf Coast Locksmith LLC — Privacy Policy & Terms of Use

Last Updated: April 2025

This document declares the undertakings by Gulf Coast Locksmith LLC and its related websites and affiliates (“we”, “us”, “our”) in relation to our handling of your data, your use of our website(s), and our Privacy Policy. By using our website(s), submitting information to us, or providing us any information via phone, text message, or email, you agree to the following terms. The terms and conditions in any written agreements, signed invoices, and contracts between you and us shall replace and supersede any information on this website, any general advertisements, and any verbal understandings between you and us.

1. Modification to the Terms of Use and Privacy Policy

We reserve the right to change our Terms of Use and Privacy Policy at any time, at our sole discretion, with or without prior notice. From time to time, you should return to our website to review our updated Terms of Use and Privacy Policy. By continuing to use our website, you agree to be bound by our updated and revised Terms of Use and Privacy Policy.

2. Important Waiver of Liability

We are not responsible for the accuracy of the information provided by members and/or businesses on our website. You agree to waive any and all liability for damages and/or all claims associated with the use of our website, with no exception.

3. Privacy

If you submitted information on our website or emailed us any information, it may become public. If you don’t want any information to be public, do not submit it on our website and/or do not communicate said information with us or any of our members or representatives. We will keep confidential information as required by applicable law.

4. Data Collection

We undertake to collect your data by means that are fair, legal, and transparent. If you visit our website, your web browser automatically discloses, and our web server automatically logs, the following information:

  • The date and time of your visit
  • The IP address from which you issued the request
  • The type of browser and operating system you are using
  • The URL of any page that referred you to our page
  • The URL you requested and whether your request was successful

Any additional data that you provide (e.g., in a web form) may also be logged. This data may or may not be sufficient to identify you. If you disclose personal data in conjunction with an identifier such as your name or payment details, we will collect that as Your Data.

5. Right to Be Contacted — Phone, Text Message, Email & Other Means

By providing your contact information to us — including your name, phone number, email address, or other identifying details — you expressly consent to being contacted by Gulf Coast Locksmith LLC and our affiliates through any of the following communication channels:

  • Telephone calls (live or automated/prerecorded)
  • SMS/MMS text messages
  • Email
  • Direct mail or other electronic means

Such contact may be made to: (a) provide service updates, appointment confirmations, or follow-up information; (b) collect further information from you; (c) offer you additional services or promotions; or (d) share relevant information about our business. You further agree that we may forward your information to third-party partners and post your information on websites to promote you.

5a. Telephone Consumer Protection Act (TCPA) Consent

By providing your phone number and submitting any form on our website, calling our business, or otherwise providing your phone number to us, you expressly consent to receive telephone calls and/or SMS/MMS text messages from Gulf Coast Locksmith LLC — including messages sent using an automatic telephone dialing system (ATDS) or an artificial or prerecorded voice — to the telephone number(s) you have provided, even if your number is listed on a federal, state, or internal Do Not Call (DNC) registry.

Please Note: This consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.

5b. Types of Text Messages We May Send

If you opt in to receive SMS/MMS communications from us, you may receive:

  • Service appointment reminders and confirmations
  • Technician dispatch and arrival notifications
  • Quotes, estimates, and invoice notifications
  • Promotional offers and discounts
  • Customer satisfaction surveys and follow-ups
  • General business updates

5c. How to Opt Out of Text Messages

You may opt out of receiving SMS/MMS messages from us at any time by:

  • Replying STOP to any text message you receive from us
  • Texting STOP to (239) 688-2201
  • Emailing [email protected] with “SMS OPT OUT” in the subject line

After opting out, you will receive one final confirmation text message. Following that confirmation, no further SMS messages will be sent to your number unless you re-subscribe. Please allow up to 10 business days to process your opt-out request.

5d. How to Opt Out of Phone Calls

To be placed on our internal Do Not Call list and stop receiving promotional telephone calls:

  • Call us at (239) 688-2201 and request to be added to our internal DNC list
  • Email [email protected] with “DNC REQUEST” in the subject line

We will honor your DNC request within 30 days of receipt. Note that even after opting out of promotional calls, we may still contact you for transactional purposes directly related to a service you have requested.

5e. How to Opt Out of Email

To unsubscribe from marketing emails, send an email to [email protected] or use the unsubscribe link found in the footer of our marketing emails. We are committed to protecting our customers’ expectations about privacy.

6. Data Security

We undertake to store Your Data in a manner that ensures security against unauthorized access, alteration, or deletion, at a level commensurate with its sensitivity. We undertake to store Your Data only in jurisdictions where data protections are at least equivalent to those required under the OECD Guidelines. We implement appropriate measures to ensure the security of Your Data, including:

  • Staff training in relation to data privacy
  • Access controls limiting access to those with a legitimate business need
  • Audit trails of access for sensitive data
  • Periodic reminders to staff and contractors about data privacy obligations
  • Clear communication of policies, sanctions, and consequences for inappropriate behavior

7. Data Use

We undertake to use Your Data only for:

  • The purposes for which it was collected
  • Such other purposes as are subsequently agreed between us and you
  • Such additional purposes as may be required by law — in which case we will take reasonable steps to notify you, unless precluded by law
  • Such additional purposes as are otherwise authorized by law

We undertake to use Your Data only if it has demonstrable relevance to the particular use to which it is being put, and in such a manner as to account for the possibility that it may be inaccurate, out-of-date, incomplete, or out-of-context.

8. Remarketing & Third-Party Advertising

We may use third-party vendors, such as Google, to remarket to you. These vendors may use cookies to capture your past visits to our website. You may change your preferences or opt out by visiting:

9. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to our use of cookies in accordance with this policy. You may disable cookies through your browser settings; however, doing so may affect certain functionality of our website.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately using the information below and we will promptly delete such data.

11. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to certain exceptions)
  • Opt out of the sale or sharing of your personal data
  • Request a portable copy of your data

To exercise any of these rights, please contact us using the information below. We will respond to your request within the timeframe required by applicable law.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our communications practices, please contact us:

Gulf Coast Locksmith LLC
Phone: (239) 688-2201
Email: [email protected]